Returns

Returns

Not in love? No worries — we totally get it.

If something’s not quite right, you can send it back within 30 days of delivery. We accept returns on both defective and non-defective items, no questions asked.

Here’s how it works:

• Items must be unworn, unwashed, and still have their original tags

• Your return must be postmarked within 30 days of when it was delivered

• Anything past 30 days can’t be accepted — thanks for understanding!

Need a different size or color?

We don’t offer direct exchanges right now since our pieces tend to sell out fast.
If you’re eyeing a different size or style, go ahead and place a new order before it’s gone. Then just send back the original — easy as that.

Shipping your return

Customers are responsible for return shipping costs. Use any carrier you like, but we highly recommend a trackable option to keep things smooth.

Getting your refund

Once your return lands back with us, we’ll process your refund within 10 business days. You’ll get the funds back to your original payment method, and we’ll send you a confirmation as soon as it’s done.

A quick note on final sale items

Sale and clearance pieces are final sale — they can’t be returned unless they show up damaged or defective.

Still have questions?

Reach out to us anytime at allison@moonstudiowear.com — we’re happy to help.